Privacy Policy

1. Who we are

OverwhelmedHQ operates a group of projects and communities including Overwhelmed, MMNT, What’s The Situ, and BeZeally.

Legal entity: [INSERT REGISTERED LEGAL ENTITY NAME]
KvK number: 42134075
Business address: [INSERT REGISTERED BUSINESS ADDRESS]
Email: hello@overwhelmedhq.com
Privacy enquiries: hello@overwhelmedhq.com
Website: overwhelmedhq.com

OverwhelmedHQ is responsible for the personal data collected through this website, unless we tell you otherwise at the point of collection.

2. The information we collect

We may collect:

• Identity and contact information, such as your name, email address, organisation name, and the information you include in a contact form;
• Enquiry information, such as the subject of your message and the services, communities, or projects you are interested in;
• Marketing preferences, where you actively choose to receive updates;
• Technical and usage information, such as IP address, browser/device information, pages viewed, and cookie preferences, where applicable;
• Any other information you voluntarily provide when contacting us.

Please do not send sensitive personal information through the contact form unless we have specifically asked for it.

3. Why we use your information

We use personal data to:

• Respond to enquiries and communicate with you;
• Assess partnership, sponsorship, collaboration, or service enquiries;
• Provide information or updates where you have opted in;
• Operate, secure, improve, and maintain our website;
• Meet legal, accounting, and regulatory obligations;
• Protect our rights, users, and services.

4. Legal bases for processing

We process personal data where:

• It is necessary to take steps at your request before entering into a contract or to perform a contract;
• We have a legitimate interest in responding to enquiries, improving our services, maintaining website security, and managing relationships;
• You have given consent, for example by opting in to marketing communications or accepting non-essential cookies;
• We are required to comply with a legal obligation.

Where we rely on consent, you may withdraw it at any time.

5. Marketing communications

We will only send marketing emails where you have actively opted in or where another lawful basis applies under applicable law. You can unsubscribe at any time by using the unsubscribe link in an email or contacting us at hello@overwhelmedhq.com.

6. Who we share information with

We may share personal data with service providers who help us operate our website and business, including Google Workspace, Google Forms, Google Sheets, website hosting, domain providers, IT-security providers, legal advisers, and accounting providers.

We only share personal data where necessary and require providers to protect it appropriately. We do not sell personal data.

7. International transfers

Some service providers may process data outside the European Economic Area. Where that happens, we use appropriate safeguards required by applicable data-protection law, such as adequacy decisions or standard contractual clauses.

8. How long we keep information

We keep personal data only for as long as necessary for the purpose for which it was collected:

• Contact enquiries: generally up to 24 months after the last meaningful contact;
• Marketing information: until you withdraw consent or we no longer have a lawful reason to retain it;
• Cookie-consent records: for the period required to demonstrate compliance;
• Information required for legal, tax, accounting, or dispute purposes: for the relevant statutory retention period.

9. Your rights

Depending on applicable law, you may have the right to:

• Request access to your personal data;
• Request correction of inaccurate information;
• Request deletion of your information;
• Object to certain processing;
• Request restriction of processing;
• Request data portability;
• Withdraw consent at any time where consent is the basis for processing;
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise your rights, contact hello@overwhelmedhq.com.

10. Security

We use appropriate organisational and technical measures designed to protect personal data. No online system can be guaranteed completely secure, so please take care when sending information online.

11. Children

This website is not directed at children under 16. We do not knowingly collect personal data from children without appropriate consent.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its updated date.